Privacy Policy

• Information you give us: name, email address, phone number, project address, service interest, message details, and any photos, videos, or documents you choose to upload.
• Consent records: the date, time, and page on which you agreed to this policy and, where applicable, consented to receive calls and text messages.
• Automatically collected data: IP address, browser and device type, pages viewed, and referring pages, collected through cookies and Google Analytics.

• Respond to your inquiry and prepare estimates or proposals.
• Schedule site visits and communicate about work in progress.
• Maintain records required for licensing, contracts, warranty, and tax purposes.
• Improve our website, security, and services.
• Comply with legal obligations and enforce our agreements.

We do not sell or rent your personal information, and we do not share it with third parties for their own marketing purposes.

When you provide your phone number and check the consent box on our contact form, you give us your prior express consent to be contacted by Joe's Construction Company at that number regarding your inquiry and project, including by phone call and by SMS/MMS text message, and including calls or messages placed with an automatic telephone dialing system or a prerecorded or artificial voice where applicable. Consent is not a condition of purchase of any goods or services; you may also reach us by phone or email instead.

• Message types: customer-care and transactional messages about your inquiry, scheduling, estimates, and active projects.
• Message frequency: varies based on your project activity.
• Cost: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Opt out: reply STOP to any text message to stop receiving texts. Reply HELP for help, or call (858) 294-6868.
• Do Not Call: you may ask to be added to our internal do-not-call list at any time by calling or emailing us; we honor those requests promptly.
• No sharing of mobile data: mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Numbers may be shared only with service providers (such as our messaging or CRM vendors) strictly to deliver messages on our behalf.

Photos, videos, and documents you attach to a form submission are stored in a private, access-controlled storage location and are used only to evaluate and service your project. Please do not upload sensitive personal information such as government ID numbers or financial account numbers.

We rely on trusted vendors to operate this site and communicate with you, including hosting and database providers, email delivery services, Google Analytics, Google Maps Platform (for address lookup and reviews), and messaging providers. These vendors may process your information only as needed to provide their services to us.

We use cookies and similar technologies for site functionality and to measure traffic through Google Analytics (GA4). You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics opt-out add-on. We do not respond to browser Do Not Track signals.

We keep inquiry and project records for as long as needed to serve you and to satisfy legal, contractual, warranty, licensing, and accounting requirements, and then delete or de-identify them. We use encryption in transit, access controls, and least-privilege practices to protect your information. No method of transmission or storage is 100% secure.

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request access to or a copy of that information; to request correction or deletion; and to be free from discrimination for exercising these rights. We do not sell or share personal information as those terms are defined by the CPRA. To exercise a right, email info@joesconstruction.com or call (858) 294-6868. We will verify your request and respond within the time required by law. An authorized agent may submit a request on your behalf with proof of authorization.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us and we will delete it.

We may update this policy from time to time. The "last updated" date above reflects the current version, and material changes will be posted on this page.

Joe's Construction Company · PO Box 288, Bonsall, CA 92003 · (858) 294-6868 · info@joesconstruction.com